予約規約
Reservation Policy
Chef Chiba-san is committed to seasonality and has developed a refined approached in his daily preparation. He continues to fine tune his craft and sourcing the best ingredients of the season.We take online reservations 60 days in advance starting at 10am HKT each day.
If you made your reservation by phone, a confirmation email or message with the payment link for the chosen menu will be sent to you. Prepayment is required to be settled right away to secure your seats before the space is released or committed anytime without prior notice.
The courses offered for dinner celebrate seasonal specialties through the eyes of Chef Chiba-san. Our Guest Services team will tend to advise guests the ingredients that are in season for their booking and deviation on the menu might be limited.
Waitlist
If the requested date is full, please join the waitlist and our Guest Services team will contact you if the date becomes available.
Allergies
When making your bookings our Guest Services team will reach out for any dietary restrictions or allergy concerns for you or your guests to avoid disappointment upon dining.
While we will try our best to accommodate, please note that due to the nature of seasonality and Chiba’s approach to sushi we do not encourage bringing guests who may feel averse to eating fish, raw food, alcohol or seafood as the experience may not be substituted.
Buyouts
Sushi Mamoru is available for buy-outs of up to 10 guests per dining period. Guests can enjoy an elevated and personal experience of Chef Chiba-san’s craft.
For inquiries, please call us or WhatsApp at +852 6759 1080.
キャンセル規約
Cancellation Policy
We strictly follow the cancellation policy below.
Any reschedule or change in a reservation must be made at least 2 working days in advance to avoid any food wastage charge. Kindly note that all sales are final and non-refundable.
If you are not able to attend:
1. You may transfer your reservation to another guest in case you are not able to attend
2. Reschedule to a future date based on availability
Chef orders from the fish market on a daily and ingredients are prepared well in advance of the date of your booking.
We respectfully have to charge for any no-shows or cancellations based on the following:
1. 100% same-day cancellations or less than 24 hours prior to your reservation
2. 50% less than 2-days prior to your reservation